From working as a Sales Colleague to Store Manager, Retail Operations aim to provide the best customer service and drive sales in our stores, nationwide. We strive to bring our loyal customers a thrill of a bargain every time they enter one of our stores.
Buying, Merchandising and Allocations
Our focus is to produce the best range of quality products at a bargain price for our customers. We will work to ensure the right products are in the right stores at the right time, so our customers have everything they need in their local store.
Our Finance team work to support and understand the business to plan for the future a drive the company forward. Our teams include; Accounting, Payroll, Purchase Ledge and more.
From online and leaflet advertisement to in store signage our Marketing team strive to drive both new and existing loyal customers in to our stores, to find the thrill of a bargain.
Central Operations is the hub for all Retail knowledge. From Customer Service to Procurement and Profit Protection, our Central operations team support and ensure the smooth running of our stores.
Property and Acquisition
Our focus is to work with the Retail teams keeping our stores fit for purpose. We are constantly on the lookout for new places we can open in, whilst supporting our current estate on any maintenance, refurbishment and physical store issues.
IT’s aim is to ensure the smooth operation of the business. Working across Retail, Support Centre and Warehouse, IT helps and supports the day to day running of the business, whilst looking for new opportunities to keep us up dated with the ever changing world of Technology.
Our People team is all about supporting our colleagues to be the best that they can be through their colleague lifecycle. Working with all areas of the business, our people team are happy to help with any people query along your journey with The original Factory Shop.
The Warehouse team strive to ensure our products get to our stores at the right time. Roles include; Warehouse Operative, Transport Planner, Shift Manager and more, all working towards the same goal of bringing our customers the bargain they’ve been looking for.